The Ranked #1 National LTL Carrier
For Eleven Consecutive Years
In addition to being named the #1 national carrier, OD ranked #1 in 33 of 35 attribute measurements* in the 2020 study. These attributes include performance, customer service, and perceptions most important to industry decision makers.
- • #1 Shipments delivered with no damages
- • #1 Carriers ability to meet appointment times for deliveries
- • #1 Carriers ability to meet appointment time for pick-up
- • #1 Shipments delivered with no shortages
- • #1 Ease of doing business with the carrier
- • #1 Carrier is trustworthy
- • #1 Consistent transit times (on time %)
- • #1 Proactive communications (e.g. notification of problems)
- • #1 Carrier responsiveness