Earning our customers’ trust is what we strive to do each and every day. For the 11th straight year, we’ve been recognized with the Mastio & Company Quality Award. Earning the Mastio Quality Award is a significant accomplishment but, doing so for eleven consecutive years shows our customers value us working hard to keep their promises. 
After all, Mastio & Company conducts the LTL industry’s most comprehensive 3rd party annual performance study. The study includes
Forklift
detailed feedback from approximately 2,000 logistics professionals, assessing carrier performance across 35 attributes and perceptions. OD is proud to have earned the ranking as the #1 National LTL Carrier again in 2020.
In a world of uncertainty, your business can depend on the OD team to maintain a strong customer focus, working daily to meet your changing needs. Whether it is expediting rush shipments, flexible pickup and delivery options, or providing additional capacity for peaks in demand, OD is there for your business as a dependable partner to your supply chain.

Our 99% on time record and industry leading low claims rate means your shipments arrive when they are supposed to, and in the same condition as they were shipped. The OD promise is to provide you and your customers the best quality service, always. Experience the OD difference for yourself and see how your business may benefit. 
The Ranked #1 National LTL Carrier
For Eleven Consecutive Years

In addition to being named the #1 national carrier, OD ranked #1 in 33 of 35 attribute measurements* in the 2020 study. These attributes include performance, customer service, and perceptions most important to industry decision makers.

  •   #1 Shipments delivered with no damages
  •   #1 Carriers ability to meet appointment times for deliveries
  • #1 Carriers ability to meet appointment time for pick-up
  • #1 Shipments delivered with no shortages
  • #1 Ease of doing business with the carrier
  • #1 Carrier is trustworthy
  • #1 Consistent transit times (on time %)
  • #1 Proactive communications (e.g. notification of problems)
  • #1 Carrier responsiveness


© 2020 Old Dominion Freight Line, Inc, Thomasville, NC
All rights Reserved


The Mastio Quality Award is a trademark
of Mastio & Company.